The 5-star Hotel New Otani Osaka rises near Osaka Castle Park, featuring panoramic views of the historic castle's nightly illuminations and city skyline through its wall of windows.
Executive Floor Privileges
Hotel New Otani Osaka guests access private concierge services and added amenities through Gold Key Service on the Executive Floor. Each room includes free Wi-Fi, a safety box, mini refrigerator, and bidet.
Diverse Dining Options
The hotel's dining venues include French restaurant SAKURA serving authentic cuisine, TAIKAN EN offering Chinese specialties, and Japanese counter dining ISSHIN featuring traditional tempura and oden. Hotel's acclaimed patisserie SATSUKI produces artisanal pastries utilizing natural fruit essences.
Business & Parking Facilities
Multiple ballrooms and meeting spaces accommodate various group specifications. The property features a 500-vehicle parking facility operating 24 hours.
Central Transport Links
Hotel New Otani Osaka stands a 5-minute walk from both Osaka Business Park and Osakajokoen stations. The property offers direct bus service to Universal Studios Japan and Kyoto Station.
View all
Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
8.4
Location
7.8
Service
9.4
Dining
7.6
Guest reviews
6.0/10
based on 5 reviews
4.5/5
based on 1572 reviews
8.7
8.7/10 based on 1541 reviews
#25 of 474 hotels in Osaka based on Tripadvisor
James
United Kingdom,
March
2025
6.4/10
I had an enjoyable stay at Hotel New Otani Osaka, though there were a few drawbacks. The location, while quiet and accessible to public transport, was a bit out of the way for central attractions. The rooms were spacious and comfortable, but they seemed dated and could use some updates. The staff provided excellent service throughout my visit, and the breakfast buffet was a highlight.
Rooms
7.0
The room I stayed in was spacious and offered a beautiful view of Osaka Castle. However, it felt somewhat dated and lacked modern amenities.
Service
9.0
The staff were incredibly polite and helpful, always making sure my needs were met during my stay.
Location
6.0
While the hotel is close to train stations and Osaka Castle, the business district environment felt a bit dull and was somewhat removed from the main attractions.
Dining
8.0
The breakfast buffet was well-appointed with various options, but I found it a bit pricey for what was offered.
Facilities
7.0
The hotel provided convenient services like room service and easy transport access, but the decor and amenities could use some refreshing.
Elijah
United Kingdom,
March
2025
7.0/10
My stay at Hotel New Otani Osaka was enjoyable overall, with amazing views of Osaka Castle and excellent service from the staff. However, I faced a few hiccups with the room allocations and the breakfast options could use a bit more variety. The hotel’s location provided a nice and quiet ambiance, ideal for relaxing after a day of exploring. 😊🌟
Rooms
8.0
I loved the spaciousness of my room, especially the comfortable lounge chair with a view of Osaka Castle. However, during my last night, I encountered issues with the non-smoking room allocation that led to an unpleasant stale smell.
Service
9.0
The staff were exceptionally courteous and attentive, really embodying the essence of Japanese hospitality. From check-in to housekeeping, I felt well taken care of throughout my stay.
Location
7.0
Situated close to Osaka Castle Park, the hotel is in a peaceful area away from the bustle. However, being in a business district limited my nearby dining options. I appreciated the easy access to the JR line, though.
Dining
6.0
Breakfast offered a good selection, but I found myself wishing for a bit more variety during my five-day stay. The dining prices felt on the higher side, especially given the limited options around the hotel.
Facilities
7.0
While I enjoyed the clean and quiet environment, I was disappointed that the swimming pool was closed during my visit, which was quite unexpected for summer. Other facilities like room service were efficient and responsive.
Bill
United Kingdom,
January
2025
6.0/10
My stay at Hotel New Otani Osaka was truly good. The location was fantastic, with easy access to the Osaka Castle and nearby parks, creating a lovely environment. The spacious room had a beautiful view of the castle, though I wished the breakfast options had a bit more variety, particularly for non-pork eaters. Overall, the hotel provided a luxurious experience without breaking the bank.
Rooms
10.0
I was impressed by the spaciousness of my room, which was quite accommodating by Osaka standards. It felt luxurious with ample room for my belongings and a large bathroom. The view of Osaka Castle from my room was a highlight.
Service
10.0
The staff were incredibly polite and efficient. They took care of my luggage and were always ready to assist with local information and recommendations. I appreciated their help when looking for a nearby laundromat.
Location
9.0
The hotel's location near Osakajokoen station made traveling very convenient. It was just a short walk to beautiful walking paths along the river and the nearby Osaka Castle. Access to other tourist attractions was straightforward.
Dining
8.0
Breakfast was good, with a nice mix of Japanese and Western options, though I did find it limited for those avoiding pork. I enjoyed the eggs and salad, but an expanded coffee selection would have been nice.
Facilities
8.0
The hotel had solid facilities including a nice lobby café and a fitness center, though the pool was not included in the room rate. The elevators were easily accessible, but I noted that they could improve security for guest safety.
Steven
United Kingdom,
November
2024
5.2/10
I had a wonderful stay at Hotel New Otani Osaka, highlighted by the stunning views of Osaka Castle from my room and excellent hospitality from the staff (they truly made me feel at home). On the downside, I found the dining options to be quite expensive, and I was a bit disappointed by the limited selection at breakfast. Overall, I left with great memories and am looking forward to my next visit.
Rooms
9.0
My room was spacious and clean with a direct view of Osaka Castle (which was amazing at night). It felt luxurious, though I wish it came equipped with a smart TV for easier streaming.
Service
10.0
The staff were incredibly friendly and professional, always ready to help without any fuss (which I appreciated during check-in). Special thanks to Suguru Adachi for making my stay extra special!
Location
10.0
The hotel’s location could not be better, just a short walk from Osaka Castle and conveniently close to metro stations (perfect for exploring the city!).
Dining
7.0
While the breakfast was decent, I was expecting a more extensive buffet for a 5-star hotel (the limited selection was a bit disappointing). Additionally, the in-hotel dining was quite pricey.
Facilities
8.0
The range of facilities was good, though I did experience some frustration with the number of complimentary water bottles provided (it seemed rather stingy given the hotel's overall luxury).
Luna
United Kingdom,
October
2024
6.2/10
My stay at Hotel New Otani Osaka was quite enjoyable overall. The stunning views of Osaka Castle were definitely a highlight, and the staff went above and beyond to ensure a pleasant experience. However, the location wasn't ideal for getting to central attractions without a bit of travel, and there were some hiccups with the dining service during my visit.
Rooms
8.0
The room was spacious and had great amenities, but some aspects felt a bit dated. The view of the castle was really nice, though.
Service
9.0
Staff were incredibly friendly and eager to help, ensuring my stay was comfortable. They were attentive and kind throughout my time there.
Location
7.0
The hotel is in a quieter area, but it's a bit far from central shopping districts, which required some commuting. That said, the subway and JR Train stations were just a short walk away.
Dining
9.0
Dining at the Teppan Grill Keyaki was really good! The service was flawless, and the food was some of the best I've had. However, my a la carte dinner experience could’ve been smoother.
Facilities
7.0
The facilities were good, but I was surprised to find the pool had restrictions for kids. Some additional amenities would enhance the overall guest experience.
Interested in seeing the Exclusive Early Booking Rate?
Arethusa Hotel Athens
Hotel Regal Pacific Santiago
Apa Hotel Shibuya Dogenzakaue
Grey Eagle Resort
Hotel Saint John
Formby Hall Golf Resort & Spa
Park Plaza Wallstreet Berlin Mitte
Montfleuri
Hotel Monterey La Soeur Osaka
Intercontinental Doha Beach & Spa By Ihg
Bluebay Banus
Vienna House By Wyndham Andel'S Berlin